Refund policy
Return & Refund Policy
At Luxrionix, we strive to ensure customer satisfaction with every purchase. If you are not fully satisfied with your order, you may request a return or refund under the following conditions:
Return Eligibility
Products can be returned within 7 days of receiving the order.
The product must be unused, unworn, and in its original packaging.
The original receipt or proof of purchase must be provided.
Non-Returnable Items
Products damaged due to misuse, negligence, or improper handling by the customer.
Products returned without original packaging or missing accessories.
Customized or personalized products, if applicable.
Refund Process
Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed within 5–7 business days.
Refunds will be issued through the original payment method, or as agreed with the customer.
Exchanges
If you receive a defective or damaged product, you may request an exchange within 7 days of delivery.
Contact Us
For return or refund requests, please contact us at:
Email: support@luxrionix.com
WhatsApp: +923251229021
Thank you for shopping with Luxrionix. We value your trust and are committed to providing a smooth shopping experience